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How we work

From need to handover.

Every commercial and technical commitment is defined in the approved proposal. Then we deliver it in the same order on every project.

  1. 01

    Understand

    We listen to what you actually need, visit the site where it matters, and write the need down in words both sides agree on.

    Output: A documented need

  2. 02

    Define

    The need becomes a clear scope: inclusions and exclusions, specifications, timeline, payment and warranty terms.

    Output: An approved scope and quotation

  3. 03

    Execute

    We source, design, produce and prepare against the approved specification, with one point of follow-up for everything in motion.

    Output: Work built to the specification

  4. 04

    Deliver

    We verify before delivery or installation, then hand over with an acceptance record and before-and-after photos where relevant.

    Output: A signed handover

  5. 05

    Support

    We follow up on performance, warranty and maintenance where the agreement includes them. Every support request gets a number, an owner and a time.

    Output: Support within the agreed terms

Quality & control

Project standards and commitments are defined in the approved proposal or contract.

  1. 01Confirm the scope and specification
  2. 02Source to the approved requirement
  3. 03Verify before delivery or installation
  4. 04Document handover and acceptance
  5. 05Follow up where support is included

The documents you receive

Operational documents in ATHAR’s identity: controlled, credible and easy to use.

  • Quotation

    Items, quantities, units, validity, terms

  • Purchase order

    Supplier, delivery address, payment terms

  • Delivery note

    Receiver, date, signature

  • Service report

    Issue, action, technician, next step

  • Warranty sheet

    Asset, serial number, warranty period

  • Invoice

    Matching what was delivered, with tax and terms

Common questions

Do I need more than one capability?

No. Each capability works on its own. Integrated delivery is there when your need spans more than one kind of work.

How is pricing set?

By scope. We send an itemised quotation; media budget, printing, installation and delivery appear as separate lines.

Where do you work?

In Egypt. Delivery and installation coverage is set per project in its quotation.

What happens after handover?

You receive a handover record and warranty details. Support and maintenance continue as the agreement covers, and every request gets a number and an owner.

Let’s build the right solution.

Tell us what you need. We reply with a clear scope and an itemised quotation.

Request a proposal