Legal
Privacy policy.
We collect the least data needed to serve you, and we never sell it. We follow Egypt’s Personal Data Protection Law No. 151 of 2020.
01What we collect
Contact form: name, organisation, phone, email, your description, and timing and budget if you give them.
Client portal: your email and name, and the files, comments and approvals you add.
Social pages: if you connect your pages to the portal, the platform gives us limited permission to publish content you approved, read its results and reply to messages for you. We never ask for or keep passwords.
Technical data: standard server logs, the visitor’s country to show prices in the right currency, and your currency choice stored in your browser.
Visit statistics: aggregate counts that do not identify you and use no cookies; the source of your visit (such as an ad campaign) is saved with your request if you send one.
02Why we use it
To answer your request, deliver the agreed work, send invoices and reports, and keep the portal secure. We send no marketing messages unless you ask for them.
03Who we share it with
The providers that run the site and portal (hosting and database), Google Drive for delivering large files, the platforms you connect (Meta, TikTok, Google), and couriers when we ship your print. Each sees only what its job needs.
We do not sell or rent data, or share it for advertising.
04How long we keep it
Enquiries that did not become work: one year. Client and invoice records: for the engagement and afterwards as long as financial-records law requires. Social page permissions: until you disconnect them or the engagement ends.
05Your rights and deleting your data
You can ask for a copy of your data, a correction, or deletion. Email us at the address below with the subject “Data deletion request” from the address we have on file; we reply within 7 days and delete within 30 days, except what the law requires us to keep.
To disconnect your pages at any time: from the portal, or from the connected-apps settings in your account on the platform itself.
06Security
Connections are encrypted, each client sees only their own data, permissions are stored encrypted, and every change in the portal is logged.
07Contact
Any privacy question: [email protected]
